Our Refund Policy
At Templaz.com, we are committed to ensuring customer satisfaction and delivering quality products and services. However, if for any reason you are not satisfied with your purchase, we have a flexible Refund Policy to assist you in resolving the issue.
Applicable Conditions
Our Refund Policy applies in the following cases:
- The template product is faulty or doesn't work as described.
- Inability to use the product due to technical issues.
Exchange Policy:
- Instead of a refund, we will provide a replacement for the purchased template if it is found to be faulty.
Non-Refundable Policy:
Refunds will not be issued in the following situations:
- After purchasing the product.
- Purchasing the wrong product.
- The product file is not faulty.
- Attempting to misuse the refund policy.
Contact Us
If the product is found to be faulty or if you encounter any other issues, you can contact us via the email address provided for assistance with our refund policy.